Returns, Refunds and Exchanges Policy
If for any reason, you are not satisfied with your order, in part or in whole, kindly EMAIL ONLY firstname.lastname@example.org describing your issue(s), and we will gladly assist you. Depending on the item(s) and issue(s), your return may qualify for free shipping.
Choice Paper Company ships merchandise to locations within the contiguous United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Choice Paper Company ships to all International destinations.
(TIMES BELOW ARE EASTERN STANDARD TIME; MONDAY-FRIDAY ARE BUSINESS DAYS)
WAREHOUSE PICK-UP/FREE DELIVERY SERVICE
Warehouse pick-up is customer scheduled. Free delivery on purchases of $250.00 or more with-in a 25 mile radius of 807 East 42nd Street Brooklyn, New York 11210 is customer scheduled as well. Please contact us at email@example.com anytime of day or night (including an invoice number) or (718) 434-0303 (8 A.M - 5 P.M. M-TH and 8 A.M. - 3 P.M. Friday EST) to arrange exact pick-up or delivery time. For additional options regarding free delivery (i.e. you have a very large order outside of our 25 mile radius) please contact us.
UPS & USPS SERVICESIf customer selects UPS services, in-stock orders will be shipped same business day if ordered before 4:15 P.M. Monday-Thursday; 3:30 P.M. on Friday If customer selects UNITED STATES POSTAL SERVICE, in-stock orders will likely be shipped out same business day if ordered before 12:00 P.M. Out-of-stock orders will be shipped next business day if ordered before 4:30 P.M. Monday-Friday. Out-of-stock items ordered after 4:30 P.M., Saturday-Sunday, or Holidays*, will be shipped in 2 business days. Please note: Multiple item orders containing items out-of-stock, will likely follow out-of-stock policies.
Once shipped, Standard Domestic (50 States and all U.S. Territories) USPS delivery times typically vary between 1-4 days (except Sunday) depending on destination and size of item(s). International USPS delivery times vary between 1-10 days (except Sunday). For more information visit https://www.usps.com/ship/welcome.htm.
Standard UPS Domestic (50 States and Puerto Rico) delivery times vary between 1-5 business days depending on destination. For more information and regarding International Shipping, please visit https://wwwapps.ups.com/calTimeCost?loc=en_US&WT.svl=SubNav.
*For a complete list of Holidays, please contact us.